RYDE TOWN COUNCIL
INFORMATION AND DATA PROTECTION POLICY
APPENDIX C
PRIVACY POLICY
June 2018
Ryde Town Council - Information and Data Protection Policy - Appendix C - Privacy Policy - June 2018
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RYDE TOWN COUNCIL - PRIVACY POLICY
Ryde Town Council regards your privacy as important and complies with the Data
Protection Act 1998 and the General Data Protection Regulation (GDPR).
We process and hold information in order to provide public services. This notice explains
how we use and share your information. Information may be collected on a paper or online
form, by telephone, email or by a member of our staff, or one of our partners.
We record personal information if you:
• Subscribe to or apply for services that require personal information,
• Report a fault and give your contact details for us to respond,
• Contact us and leave your details for us to respond.
Why we collect information
We collect and hold information about you, in order to:
• Deliver public services
• Confirm your identity to provide some services
• Contact you by post, email or telephone
• Understand your needs to provide the services that you request
• Understand what we can do for you and inform you of other relevant services and
benefits
• Obtain your opinion about our services
• Update your customer record
• Help us to build up a picture of how we are performing at delivering services
• Prevent and detect fraud and corruption in the use of public funds
• Allow us to undertake statutory functions efficiently and effectively
• Make sure we meet our statutory obligations.
Our Right to Process Information
We are permitted to process information under GDPR Article 6 (1) (a) (b) and (e) when:
• Processing is with consent of the data subject, or
• Processing is necessary for compliance with a legal obligation, or
• Processing is necessary for the performance of a task carried out in the public
interest or in the exercise of official authority vested in the controller
How we use your information
We will only use any personal information you send us for the purposes for which you
provide it. We will only hold your information for as long as necessary. All employees who
have access to your personal data and are associated with the handling of that data are
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obliged to respect the confidentiality of your data. All your communications to us are
protected against unauthorised access by third parties.
The Town Council tries to keep the information we have about you accurate and up to date.
If, however, you find errors or inaccuracies in your data, we will erase, complete or amend
that information upon request. Our contact details are below.
We will process your information for the following purposes:
• For the service you requested, and to monitor and improve the council’s
performance in responding to your request.
• To allow us to be able to communicate and provide services and benefits appropriate
to your needs.
• To ensure that we meet our legal obligations.
• Where necessary for the law enforcement functions.
• To prevent and detect fraud or crime.
• To process relevant financial transactions including grants and payments for goods
and services supplied to the Council
• Where necessary to protect individuals from harm or injury.
• To allow the statistical analysis of data so we can plan the provision of services.
Information sharing
We may need to pass your information to other people and organisations that provide the
service. These providers are obliged to keep your details securely, and use them only to
fulfil your request. If we wish to pass your sensitive or confidential information onto a third
party, we will only do so once we have obtained your consent, unless we are legally
required to do so. We may disclose information to other partners where it is necessary,
either to comply with a legal obligation, or where permitted under the Data Protection Act.
Where we need to disclose sensitive or confidential information to other partners, we will do
so only with your prior explicit consent or where we are legally required. We may disclose
information when necessary to prevent risk of harm to an individual.
Information Security
Ryde Town Council cares to ensure the security of personal data. We make sure that your
information is protected from unauthorised access, loss, manipulation, falsification,
destruction or unauthorised disclosure. This is done through appropriate technical
measures and appropriate policies. We will only keep your data for the purpose it was
collected for and only for as long as is necessary. After which it will be deleted.
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YOUR RIGHTS
Access to Information
You have the right to request access to the information we have about you
You can do this by contacting the Town Clerk:
clerk@rydetowncouncil.gov.uk (Telephone: 01983 811105)
Information Correction
If you believe that the information we have about you is incorrect, you may contact us so
that we can update it and keep your data accurate.
You can do this by contacting the Town Clerk:
clerk@rydetowncouncil.gov.uk
(Telephone: 01983 811105)
Information Deletion
If you wish Ryde Town Council to delete the information, you can do this by contacting the
Town Clerk:
clerk@rydetowncouncil.gov.uk
(Telephone: 01983 8111050
Right to Object
If you believe that your data is not being processed for the purpose it has been collected
for, you may object
You can do this by contacting the Town Clerk:
clerk@rydetowncouncil.gov.uk
(Telephone: 01983 811105)
Rights Related to Automated Decision Making and Profiling
Ryde Town Council does not use automated decision making or profiling of individual
personal data.
To Sum Up
In accordance with the law, we only collect a limited amount of information about you that is
necessary for correspondence, information and service provision. We do not use profiling,
we do not sell your data, and we do not pass your data to third parties without your consent.
We do not use your data for purposes other than those specified. We make sure your data
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is stored securely. We delete all information deemed to be no longer necessary. We
constantly review our Privacy Policies to keep it up to date in protecting your data.
Complaints
If you have a complaint regarding the way your personal data has been processed you may
make a complaint to Ryde Town Council:
clerk@rydetowncouncil.gov.uk
Or to the Information Commissioners Office casework@ico.org.uk (Tel: 0303 123 1113)
Ryde Town Council - Contact Details
Address: Town Hall Chambers, 10 Lind Street, Ryde, Isle of Wight, PO33 2NQ
Tel: 01983 811105
Email: clerk@rydetowncouncil.gov.uk
Web: www.rydetowncouncil.gov.uk
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